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Hear from some of our satisfied customers !

"...We take all our cars to Crossroads Automotive. They are friendly, professional and will do anything to help you out. after our first visit my husband said, We’re bringing our cars here from now on, and we haven’t gone anyplace since."

- Kristan Aaron

"...The attention to details, the updates on progress and changes to estimates, and the kindness and respect, with which I was constantly treated, left an indelible impression of your shop."

- Ann Hamill

"...Satisfied customer since 1995, never considered going anywhere else. Crossroads Automotive provides the most courteous and efficient service I have ever experienced."

- Stephen Dixon

"I love going to Crossroads Automotive. Everyone is so nice and I trust them to look after my car."

- Jackie Hope


Customer Survey

Dear Neighbor,

We at Crossroads Automotive want you to be a very satisfied customer. We appreciate your business, and would like to take this opportunity to stop and ask for your report. We want to be your neighborhood service center.

To help us serve you better ... Please fill out this brief questionnaire. Thank you for your response!

Name   Date
Phone Number   Email
        
Very
Satisfied
Somewhat Satisfied
Dissatisfied
1. Were you greeted promptly and treated courteously by our managers?
2. Did our managers clearly explain the recommended repairs?
3. Did you have any work performed during this visit?
4. Was your job finished on time?
5. Was the work done correctly the first time?
6. Overall, was our work satisfactory?
7. Were the charges within estimate?
8. Would you recommend our services to others? Yes          No
9. Would you like us to call you for further discussion? Yes          No
10. Which location did you visit?
11. How did you first contact Crossroads Automotive concerning your visit? Telephone Visit to location
12. If you contacted by phone, approximately how many rings did it take before the phone was answered? Less than 2 rings
More than 2 rings
Not sure

13. How did you hear about us?
Mail
Newspaper
Billboard
 
Radio
TV
Location
 
Pennysaver
14. Additional comments or suggestions:
     
     

 
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